Your satisfaction is of great value to us, and we will repair any and all manufacturing defects in as timely a period as possible. Manufacturing defects are assessed on a case by case basis with valid proof of purchase from or one of our authorised retailers.

Returns and Exchange

Mabel Loves to Play will accept products in their original condition for a refund or exchange only within 30 days of receipt of your order. Products must be returned with their original packaging and tags and must be completely unworn, unused and be in a saleable condition.

Please note that we do not offer refunds, or exchanges on SALE items.

Email with your full name, email address and invoice number and state the reason for your refund.

Once you have submitted your request, a return authorisation will be given to you within 48 hours with return instructions. Please do not ship your return back without this authorisation, as it will not be processed.

Mabel Loves to Play reserves the right to refuse any return on merchandise that does not meet the above requirements. If your return is not accepted, it will be sent back to you at your expense and a refund will not be issued. We appreciate your understanding.

Original shipping costs are non-refundable.